For orders over $39, shipping is FREE.

Orders less than $39, shipping is calculated by shipping company.

Priority shipping is also available.

Love it or your money back: we offer a 14-day money back guarantee on your first order.

The product must be unopened and plastic seal intact for a refund to be issued. If the product has been opened, we cannot offer refund.

For issues with any order, please contact our customer care team and we will make it right.

Tracking information will be emailed to you when your items ship.

Email us anytime at hello@ten-chi.co

We’re always working to reduce our impact on the planet, and our packaging is all recyclable.